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Meta's AI builds files on people who never signed up

Internal instructions also tell the assistant to stay quiet about messages users believe they deleted but which may remain. Meta did not dispute the findings.

5 min read
Meta chief executive Mark Zuckerberg speaking on stage in front of shelves of smart glasses
Meta chief executive Mark Zuckerberg. TIME reported that Meta's Muse assistant keeps hourly-updated files on users and the people in their lives. Digitally illustrated image.
Takeshi Mori
By Takeshi Mori · 2026-10-07

TLDR

Leaked internal instructions show Meta's Muse AI agent compiles hourly dossiers on users and people in their networks, including non-users who never consented. Meta did not dispute the findings. From 10 December 2026, Australian privacy law will require organisations to say in their privacy policies when computer programs use personal information to make decisions that significantly affect people.

Hourly profiles, silent on deleted messages

Internal instructions obtained by TIME show Muse builds continuously updated dossiers on its users and on people in their networks, including individuals who have never held a Meta account and never agreed to be profiled.[1] The same instructions tell Muse to stay quiet about the fact that messages a user believes deleted may still persist in the system.[1]

Meta was approached for comment and did not dispute the report.[1]

What Meta launched and how fast it grew

Meta launched Muse on 8 September 2026, describing it as a secure, private personal AI agent that proactively helps with people's goals and suggests ideas.[6] Muse runs on a dedicated cloud environment called Muse Secure VM and can send emails, fill forms and negotiate bookings autonomously, requiring explicit user approval only for sensitive actions.[6]

The product reached roughly 3 to 4 million weekly users within weeks of launch, according to The Information and TIME.

The Australian compliance clock

The deadline Australian operators need to mark is 10 December 2026. The Office of the Australian Information Commissioner published new guidance on 30 September 2026 stating that from that date, Australian Privacy Principle entities must include in their privacy policies information about the kinds of personal information used and the decisions made when a computer program makes or substantially informs decisions that significantly affect individuals' rights or interests.[3]

The OAIC's Corporate Plan 2026 to 2027 confirms it is actively developing guidance on the Transparency in Automated Decision-Making reforms commencing December 2026, as part of implementing the Privacy Act changes that began in December 2024.[4] Hourly automated profiling of the kind TIME describes sits squarely within what those reforms target, and Meta's current privacy disclosures, written before Muse existed, were not built with that obligation in mind.

The OAIC has also moved on children's data. Privacy Commissioner Carly Kind said when releasing the Children's Online Privacy Code exposure draft in March 2026 that by the time a child turns 13, around 72 million pieces of data will have been collected about them, making them vulnerable to harms from data breaches, discrimination, algorithmic bias and targeted advertising of harmful products, amongst other risks.[5] An AI agent that profiles a user's entire network will, in many cases, be collecting data on children sitting inside that network.

What operators using Meta's tools need to do now

Any Australian business that has integrated Muse or Meta's AI tools into its customer-facing operations carries a question its legal team should answer before December: does the automated profiling Muse performs on the business's users and their contacts meet the disclosure requirements taking effect on 10 December 2026?[3]

KEY TAKEAWAYS

01Muse's internal instructions direct it to build continuously updated profiles on users and their contacts, TIME reported.
02Non-users whose data Muse collects have not consented to any profiling by Meta.
03Meta did not dispute the findings when approached by TIME.
04Muse reached roughly 3 to 4 million weekly users within weeks of its September 2026 launch.
05From 10 December 2026, Australian Privacy Principles require disclosure of automated decisions affecting individuals.

FREQUENTLY ASKED QUESTIONS

What does Meta's Muse AI agent actually do with user data?
According to internal instructions obtained by TIME, Muse builds continuously updated hourly dossiers on its users and on people in their networks, including individuals who have never created a Meta account. It is also instructed not to reveal that messages a user believes deleted may still persist in the system.
Did Meta deny the TIME report about Muse's profiling behaviour?
No. Meta did not dispute the findings when approached by TIME, according to TIME's report published on 6 October 2026.
What do Australian privacy laws require of companies like Meta from December 2026?
From 10 December 2026, Australian Privacy Principle entities must disclose in their privacy policies how automated systems make or substantially inform decisions that significantly affect individuals' rights or interests. The OAIC is actively developing guidance on these transparency obligations.
How many people are using Muse?
Muse reached roughly 3 to 4 million weekly users within weeks of its September 2026 launch. Meta also reported a sixty per cent increase in daily interactions with its AI assistant since integrating Muse Spark.
Takeshi Mori

Takeshi Mori

Takeshi Mori writes about technology and start-ups. He is curious about how products get built and who they are really for, and he would rather see a thing working than hear it described.

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